The Workshop Whisperer Blog

Straight answers for auto repair shop owners

Pricing, profit, your team and getting your time back. Everything here comes from 13+ years in the industry, and from the owners who have already fixed the problem you're facing right now.

  • 10,000+auto repair shops helped
  • $175Min additional profit
  • 5countries
Rachael Evans teaching auto repair shop owners at the Million Dollar Mechanics Boardroom in Queenstown
What Numbers Should an Auto Repair Shop Owner Check Every Week?

What Numbers Should an Auto Repair Shop Owner Check Every Week?

Published on: 05/10/2026

The five numbers an auto repair shop owner should check every week, how to read them in a 30-minute Friday meeting, and what to do when one is off.

weekly numbersKPIsgross profiteffective labour rateaverage repair ordermoneyprofit
Why Are My Technicians Busy but Billing So Few Hours?

Why Are My Technicians Busy but Billing So Few Hours?

Published on: 05/10/2026

Technicians busy but billing so few hours? Where the time leaks out of your mechanics workshop, and how to win those hours back.

billable hourstechnician productivityproductivityefficiencyteamlabour rateprofitmoney
How Do I Stop Winging It in My Auto Repair Shop?

How Do I Stop Winging It in My Auto Repair Shop?

Published on: 05/10/2026

How do I stop winging it in my auto repair shop? Cassie and Josh Lole set targets and lifted their bottom line about 50% in six months.

client storywinging itinefficienciestargetsnumbersprofitbusiness coachingmoney
Can't Pay Wages in Your Auto Repair Shop? How Tanya and Godfrey Turned It Around

Can't Pay Wages in Your Auto Repair Shop? How Tanya and Godfrey Turned It Around

Published on: 05/10/2026

Can't pay wages in your auto repair shop? Tanya and Godfrey raised their labour rate from $120 to $150 an hour, did less work and made more money.

client storycan't pay wagescash flowlabour ratelabor ratepricingmoneyprofit
Using Next Month's Money to Pay Last Month's Bills? How Sandy and Zac Got Out

Using Next Month's Money to Pay Last Month's Bills? How Sandy and Zac Got Out

Published on: 05/10/2026

Using next month's money to pay last month's bills? How Sandy and Zac Green dropped a $100 flat rate, priced by job type and nobody complained.

client storycash flowlabour ratelabor ratepricingmoneyprofit
Busy but Never Making Any Money? How Regan Crook Turned It Around

Busy but Never Making Any Money? How Regan Crook Turned It Around

Published on: 05/10/2026

Busy mechanics workshop but never making any money? How Regan Crook stopped going backwards, paid down his ATO debt and turns over more with fewer techs.

client storybusy but not making moneycash flowATO debtmoneyprofitteam