The Workshop Whisperer Blog
Pricing, profit, your team and getting your time back. Everything here comes from 13+ years in the industry, and from the owners who have already fixed the problem you're facing right now.
Technicians busy but billing so few hours? Where the time leaks out of your mechanics workshop, and how to win those hours back.
A 4 day work week can hold or lift profit. How auto repair shop owners pick the right model, keep every hour sellable and run a three-month trial.
Hiring another technician rarely fixes cash flow. How auto repair shop owners check productivity first, and the numbers that say it's time to hire.
How to measure technician efficiency and productivity in your auto repair shop or mechanics workshop: two formulas and the benchmarks to aim for.
How many billable hours should a technician produce? At least 80% of the hours you pay for. How auto repair shop owners measure it and close the gap.