The Workshop Whisperer Blog

Straight answers for auto repair shop owners

Pricing, profit, your team and getting your time back. Everything here comes from 13+ years in the industry, and from the owners who have already fixed the problem you're facing right now.

  • 10,000+auto repair shops helped
  • $175Min additional profit
  • 5countries
Rachael Evans teaching auto repair shop owners at the Million Dollar Mechanics Boardroom in Queenstown
Can't Pay Wages in Your Auto Repair Shop? How Tanya and Godfrey Turned It Around

Can't Pay Wages in Your Auto Repair Shop? How Tanya and Godfrey Turned It Around

Published on: 05/10/2026

Can't pay wages in your auto repair shop? Tanya and Godfrey raised their labour rate from $120 to $150 an hour, did less work and made more money.

client storycan't pay wagescash flowlabour ratelabor ratepricingmoneyprofit
Using Next Month's Money to Pay Last Month's Bills? How Sandy and Zac Got Out

Using Next Month's Money to Pay Last Month's Bills? How Sandy and Zac Got Out

Published on: 05/10/2026

Using next month's money to pay last month's bills? How Sandy and Zac Green dropped a $100 flat rate, priced by job type and nobody complained.

client storycash flowlabour ratelabor ratepricingmoneyprofit
How Do I Stop Working 70 Hours a Week in My Auto Repair Shop?

How Do I Stop Working 70 Hours a Week in My Auto Repair Shop?

Published on: 05/10/2026

How to stop working 70 hours a week in your auto repair shop. Sammy and Zac fixed their pricing, paid off almost all their debt and cut to about 40.

client storyworking long hourshourspricingdebtlifestylefreedomprofit
How to Raise Your Labour Rate Without Losing Customers

How to Raise Your Labour Rate Without Losing Customers

Published on: 03/10/2026

Most customers never notice a labour rate rise. How auto repair shop owners work out the right rate, raise it in steps and hold it with confidence.

labour ratelabor ratepricingprofitmoneysales
Should I Discount to Win More Customers?

Should I Discount to Win More Customers?

Published on: 03/10/2026

Should you discount to win more customers? At 45% gross profit a 10% discount needs 29% more work. What discounting really costs and what to do instead.

discountingpricinggross profitprofitmoneysales
How Should I Charge for Diagnostics?

How Should I Charge for Diagnostics?

Published on: 03/10/2026

Charge diagnostic time 25% to 50% above your labour rate, and agree it with the customer before you start. How auto repair shops stop writing it off.

diagnosticsdiagnostic ratelabour ratelabor ratepricingprofitmoneyservice advisor