The Workshop Whisperer Blog

Straight answers for auto repair shop owners

Pricing, profit, your team and getting your time back. Everything here comes from 13+ years in the industry, and from the owners who have already fixed the problem you're facing right now.

  • 10,000+auto repair shops helped
  • $175Min additional profit
  • 5countries
Rachael Evans teaching auto repair shop owners at the Million Dollar Mechanics Boardroom in Queenstown
Why Are My Technicians Busy but Billing So Few Hours?

Why Are My Technicians Busy but Billing So Few Hours?

Published on: 05/10/2026

Technicians busy but billing so few hours? Where the time leaks out of your mechanics workshop, and how to win those hours back.

billable hourstechnician productivityproductivityefficiencyteamlabour rateprofitmoney
What Reports Should I Pull From My Workshop Management System?

What Reports Should I Pull From My Workshop Management System?

Published on: 05/10/2026

The four reports to pull from your workshop management system every week, what each one tells you, and the number your software won't calculate.

workshop management softwarereportsproductivityefficiencygross profitaverage repair ordermoneyprofit
What Should I Look For in Workshop Management Software?

What Should I Look For in Workshop Management Software?

Published on: 05/10/2026

What to look for in workshop management software for your mechanics workshop: the six must-haves, and how to switch without the pain.

workshop management softwareshop management softwaresoftwaretime clockingefficiencyproductivityprofitteam
Will New Software Fix My Auto Repair Shop?

Will New Software Fix My Auto Repair Shop?

Published on: 05/10/2026

New software rarely fixes an auto repair shop on its own. What your workshop management software should do, and when it's time to change.

workshop management softwaresoftwareproductivityefficiencysystemsmoneyprofit
How Many Billable Hours Should a Technician Produce?

How Many Billable Hours Should a Technician Produce?

Published on: 05/10/2026

How many billable hours should a technician produce? At least 80% of the hours you pay for. How auto repair shop owners measure it and close the gap.

billable hourstechnician productivityefficiencylabour ratelabor rateteamprofitmoney