The Workshop Whisperer Blog
Pricing, profit, your team and getting your time back. Everything here comes from 13+ years in the industry, and from the owners who have already fixed the problem you're facing right now.
Flat out all week with nothing to show for it. How Ruth and Brett started charging for their time, picked their customers, and got the chaos out.
Three situations where signed terms of trade save you real money, why copying someone else's only half works, and what it costs to have them done properly.
The customer you would never let go is often your lowest margin account. The four-box grid that separates your gold customers from your favourites.